The "Creating Profile Data" stuck screen is not a bug—it’s a design failure. Ubisoft never implemented a timeout or error message for profile creation. The game assumes success. When anything goes wrong (permissions, AV, cloud conflict, Unicode paths), it sits in an infinite wait state.
TL;DR: Delete Documents\My Games\Watch_Dogs 2 folder, disable cloud saves, add Windows Defender exclusion, launch once. If that fails, drop to 60 Hz on one monitor. Avoid reinstalling.
To fix the "Creating profile data" freeze in Watch Dogs 2 , you should first try deleting your local save game folder, as this often forces the game to rebuild corrupted profile data. Core Troubleshooting Steps
Clear Save Data: Navigate to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\[User ID]\3353 and delete or move the files inside. Deleting the game folder in your Documents can also reset these settings and allow the game to proceed.
Verify Game Files: Use your launcher (Steam or Ubisoft Connect) to verify the integrity of the game files. This restores any missing or corrupted data that might be stalling the profile creation process.
Run as Administrator: Ensure both the game executable and your launcher (Ubisoft Connect) are running with administrator privileges.
Reinstall Easy Anti-Cheat (EAC): The game may hang if the EAC service isn't properly initialized. Go to the EasyAntiCheat folder in your game's installation directory and run EasyAntiCheat_Setup.exe to repair or reinstall it. Common Community Workarounds watch dogs 2 creating profile data stuck
Disable Overlays: Turn off in-game overlays from Discord, Steam, or Ubisoft Connect, as they are known to cause startup crashes and freezes.
Launch Manually: If stuck on the splash screen, try launching Ubisoft Connect separately as an administrator while the splash screen is visible, which can sometimes "push" the game past the hang.
Bypass Easy Anti-Cheat (Offline Only): Some players have success by adding -eac_launcher to the game's launch options (shortcut target), though this disables multiplayer features.
Save Path Correction: If you are using a specific version where save paths are hardcoded, you may need to edit the CPY.ini file in the game's bin folder to point SavePath to your actual Documents\My Games directory. Community Perspectives
Players have shared specific folder adjustments that finally worked for them:
“Bro, I tried deleting the game folder in the documents and everything worked.” Steam Community · 1 year ago The "Creating Profile Data" stuck screen is not
“Once you find the folder where your new saves are located, I had to turn off read-only, and turn off compression and then it finally loaded my saves.” Reddit · r/CrackSupport · 9 years ago
Watch dogs 2 "Creating profile data" forever : r/CrackSupport
This error usually occurs because the game cannot communicate with Ubisoft's servers to create or retrieve your save profile, or because a background service is interfering with the launch.
Often, Ubisoft Connect lacks the administrator rights required to write the profile data to your hard drive.
If you have tried everything above and the wheel is still spinning, you have two remaining options.
For PS5/PS4 Users:
For Xbox Series X/S & One Users:
It’s a Friday night. You’ve just installed Watch Dogs 2, grabbed some snacks, and are ready to hack into the servers of San Francisco. You launch the game, see the splash screens, and then... nothing. A single line of text appears at the bottom of the screen: "Creating profile data."
And there it stays. For five minutes. Ten minutes. An hour.
This is one of the most common and frustrating launch-day bugs that has persisted through every patch. The game gets stuck in a loop trying to generate your save file or sync with Ubisoft’s cloud servers. Fortunately, this issue is almost always fixable on your end.
Below is a definitive, step-by-step guide to getting past the "Creating profile data" screen in Watch Dogs 2 for PC, PlayStation 4, and Xbox One.
Sometimes Windows permissions are scrambled. If you have tried everything above and the
This forces the game to rebuild the profile from scratch.
This bug is rarer on consoles but does happen. The fix is simple: