Sql Prompt Activation Key Access
If the machine is offline, choose Offline Activation and follow the on-screen steps to generate a request file and submit it via another computer to Redgate’s activation portal.
If your SSMS machine has no internet access:
If you change computers or leave a company, you should deactivate the key to free it up (especially for single-user licenses).
How to deactivate:
Without explicit deactivation, you may get an “already activated” error when trying to reuse the same key elsewhere. In such cases, contact Redgate support with proof of purchase.
Even with a valid key, activation can fail. Here are common issues and fixes:
| Error Message | Likely Cause | Solution |
| --- | --- | --- |
| “Activation key not found” | Typo or invalid key | Double-check hyphens. Copy-paste from account page. |
| “License server unreachable” | Firewall or proxy blocking port 443 | Add licensing.red-gate.com to your firewall allowlist. |
| “Key already used on too many machines” | Exceeded activation count | Deactivate on an old machine via Redgate account or contact support. |
| “Version mismatch” | Key is for SQL Prompt v9, but you installed v12 | Download the correct version for your license. |
| “Offline activation failed” | Corrupt request file | Regenerate request file and ensure response is entered exactly. | sql prompt activation key
Q1: Can I use one SQL Prompt activation key on multiple computers?
Q2: Does the activation key expire?
Q3: What’s the difference between SQL Prompt activation key and a license file? If the machine is offline, choose Offline Activation
Q4: Can I share my SQL Prompt activation key with colleagues?
Q5: How do I deactivate SQL Prompt before uninstalling?