When you buy a new Samsung device (e.g., Galaxy S24, Z Fold 5), you agree to send your old phone to this Dublin PO Box. After verification, Samsung issues a refund or discount.
If you have recently been instructed to send your Samsung device to PO Box 12987, Dublin, IE, or if you encountered this address while troubleshooting an "IMEI install" error, you are likely in the middle of a repair, trade-in, or warranty return process. This address is not a myth or a scam; it is a legitimate, high-volume logistics center operated by Samsung Electronics in the Republic of Ireland.
However, the combination of keywords—PO Box 12987, Dublin IE, Samsung, IMEI, and Install—suggests a very specific user journey. You are not just mailing a phone; you are likely troubleshooting a failed firmware flash, a network unlock issue, or a post-repair IMEI corruption. samsung po box 12987 dublin ie imei install
This article will break down exactly what this address is, why your IMEI needs to be "installed," how to process a return to Dublin, and how to avoid losing your device in the logistics system.
Absolutely yes. The installation process requires reformatting the EFS and modem partitions, which forces a factory reset. Back up everything before shipping. When you buy a new Samsung device (e
No. Samsung does not show "IMEI injection" status publicly. You will see "Device in repair" until it ships back.
If your phone is out of warranty, an IMEI install service from Samsung usually costs €80–€120 (labor + shipping). If your phone is insured (e.g., bank account insurance, gadget insurance), file a claim as "firmware corruption leading to network failure." Absolutely yes
This is a PO Box and a logistics depot, not a customer-facing service center. You cannot drop your phone off here in person. You must use a courier (usually provided by Samsung) or An Post.