Where to buy a replacement: Search for “Epson L396 maintenance box” or “waste ink pad kit” online (eBay, Amazon, AliExpress). It costs $5–$15.
If the pad is dry or only partially dirty, you can safely reset the counter. reset epson l396
Prevents dried nozzles, which reduces the need for powerful cleaning flushes. Where to buy a replacement: Search for “Epson
Yes, if the printer is still under warranty. Epson considers resetting the counter without replacing the pad as an unauthorized modification. However, most L396 printers are out of warranty (released in 2015–2017). If the pad is dry or only partially