Date: [Current Date]
Prepared by: [Your Name/Role]
System: CSMG B2C Client Tool
Issue Category: Installation / Runtime Dependency Failure
A corrupted cache or wrong protocol handler can break the tool. please install csmg b2c client tool fixed
If the tool is installed but ActiveX fails to register, manually re-register the DLLs. Date: [Current Date] Prepared by: [Your Name/Role] System:
Open Command Prompt as Administrator and run these commands: If the tool is installed but ActiveX fails
regsvr32 /u "C:\Program Files (x86)\CSMG\B2CClient\CSMGActiveX.ocx"
regsvr32 "C:\Program Files (x86)\CSMG\B2CClient\CSMGActiveX.ocx"
regsvr32 "C:\Windows\SysWOW64\csmg_crypto.dll"
Then restart your PC.
If the CSMG B2C Client Tool installer fails to register the protocol handler, manually add it.
Warning: Backup your registry first.