Oem Unlock Greyed Out Motorola Top — Official
Motorola has started locking the bootloader on budget phones (G Pure, G Play 2022+) sold in North America. The manufacturer simply never implemented the feature. The grey toggle at the top is cosmetic.
| Model Type | OEM Unlocking Available? | Wait Time | | :--- | :--- | :--- | | Retail Unlocked (Edge, Razr, G Stylus 5G) | Yes | 7 days online | | Verizon / AT&T / T-Mobile Locked | No (Permanently Grey) | N/A | | Lenovo/Motorola Direct Purchase | Yes | 7 days online | | After Factory Reset | Yes | 72 hours |
Final Warning: Even after you enable the toggle, Motorola requires you to request an official unlock key from their website (motorola-global-portal.custhelp.com), which wipes your data and voids the warranty. If the toggle is greyed out, do not attempt fastboot oem unlock commands—they will fail with a "Permission Denied" error. oem unlock greyed out motorola top
This is a known workaround for Moto G Power, Moto G Stylus, and Edge series where the toggle is grey but the text is black.
If you bought a "cheap" Motorola from an online marketplace, it might be a retail demo unit. These have OEM unlocking permanently disabled in the firmware. Motorola has started locking the bootloader on budget
The Fix: Return the device. You cannot convert a demo unit to a consumer unit via software.
Follow this checklist precisely. Do not skip steps. Most users stop at Step 2, but Step 3 is the secret sauce. | Model Type | OEM Unlocking Available
If you bought a "refurbished" Motorola that was previously a store floor model, the OEM unlock toggle is hard-coded to grey. These devices run "retail demo" firmware that ignores the standard unlock protocol.