Nicelabel Proxy Service 2017 Is Not Running [2026]

The "NiceLabel Proxy Service 2017 is not running" error is a critical failure that stops label production in its tracks. However, it is almost always fixable without data loss or full system restore. By methodically checking the service status, license integrity, database connectivity, and Windows dependencies, you can restore operations in under 30 minutes.

Quick summary for IT support teams:

Remember: The Proxy Service is the heart of NiceLabel's communication. Keep it running, and your labeling operations will remain healthy.

If you continue to experience issues after following this guide, contact Loftware Support (formerly NiceLabel) with your Event Viewer logs and a screenshot of the service properties. Provide them with the exact error message and any recent changes to your IT environment (e.g., Windows updates, SQL server migrations).


About the Author: This guide was compiled by enterprise labeling consultants with over a decade of experience deploying NiceLabel solutions in pharmaceutical, automotive, and logistics environments.

To fix the NiceLabel Proxy Service 2017 is not running error, you should first attempt to

manually restart the service and then verify the logon credentials or repair corrupted configuration files NiceLabel Help Center 1. Manually Restart the Service

The most direct fix is to ensure the service is active in Windows Services. NiceLabel Help Center Open Services Windows Key + R services.msc , and hit Enter. Locate the Service NiceLabel Proxy Service 2017 in the list. : Right-click the service and select NiceLabel Help Center 2. Check Logon Credentials

A common cause is that the service account lacks sufficient permissions to run. Efficient Business Integrators Log On as Local System : Right-click the service > Properties tab. Change the account to Local System account Permissions

: Ensure the user account has administrative privileges and the "Log on as a service" right in the Local Security Policy 3. Reset Configuration & License Files

If the service fails to start manually, corrupted configuration files may be the culprit. NiceLabel Help Center Navigate to %PROGRAMDATA%\NiceLabel\NiceLabel 2017 Rename Files product.config license.db . Rename them (e.g., to product.config.old

: Try starting the service again; NiceLabel will automatically regenerate fresh versions of these files. NiceLabel Help Center 4. Repair Registry Corruption

The service may fail to start if its dependency keys are corrupted. NiceLabel Help Center Open Registry Editor in the Windows search bar.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NiceLabelAutomationService2017 : Find the DependOnService key. Edit it to remove any characters that appear after NiceLabelProxyService2017 NiceLabel Help Center 5. Address Software Conflicts

: Temporarily disable antivirus software to see if it is blocking the service. Conflicting DLLs : Check the Windows Event Viewer for faulting modules like ltc_game64.dll

(often related to Raptr gaming software), which can cause NiceLabel 2017 to stop responding. NiceLabel Help Center For more advanced issues, you can refer to the NiceLabel Help Center for specific troubleshooting steps. NiceLabel Help Center Windows Event Viewer logs to see the specific error code the service is giving? Fix errors with NiceLabel Proxy Service 10 not running

Troubleshooting: NiceLabel Proxy Service 2017 Is Not Running nicelabel proxy service 2017 is not running

If you are seeing an error stating that the NiceLabel Proxy Service 2017 is not running, you aren't alone. This service is a critical "middleman" component that allows NiceLabel applications to communicate with the NiceLabel Control Center or manage local licensing and printer communication. When it stops, you might find yourself unable to print labels, open the designer, or sync with your database.

Here is a step-by-step guide to getting the service back online and preventing future downtime. 1. Manually Restart the Service

The most common cause is simply that the service failed to start after a Windows update or a system reboot. Press Windows Key + R, type services.msc, and hit Enter. Scroll down the list to find NiceLabel Proxy Service 2017.

Check the Status column. If it is blank or says "Stopped," right-click it and select Start. If it is already "Running," right-click and select Restart. 2. Check Service Dependencies

The Proxy Service relies on the Windows Management Instrumentation (WMI) and certain .NET framework components.

In the Services window, right-click NiceLabel Proxy Service 2017 and select Properties.

Go to the Dependencies tab. Ensure all listed services (like WMI) are also running.

If a dependency is stopped, the Proxy Service will never start. 3. Verify the Log-On Account

Sometimes, a password change for a network administrator account can "break" the service if it was configured to run under a specific user profile.

In the Properties window of the service, go to the Log On tab.

Most setups use the Local System account. If yours is set to "This account," verify that the credentials are correct.

If you’ve recently changed your domain password, you must update it here, or switch it back to Local System (if your IT policy allows) to see if that resolves the conflict. 4. Address Port Conflicts

The NiceLabel Proxy Service typically uses Port 8080 or Port 56310 to communicate. If another piece of software (like a web server or a different print manager) has "squatted" on these ports, NiceLabel will fail to initialize.

The Fix: Temporarily disable your firewall or antivirus to see if the service starts. If it does, you will need to add an Inbound/Outbound Rule in your Firewall settings to allow the NiceLabel executables through. 5. Check for Corrupt Installation Files

If the service starts and then immediately stops ("Service started and then stopped..."), there may be a corrupt configuration file.

Navigate to: C:\ProgramData\NiceLabel\NiceLabel 2017 (Note: ProgramData is a hidden folder). Look for a file named product.config or license.db. The "NiceLabel Proxy Service 2017 is not running"

Warning: Before deleting anything, contact your IT department or NiceLabel support, as removing these files may require you to re-activate your license key. Often, a "Repair" via the Control Panel > Programs and Features is a safer first step. 6. Update to the Latest Maintenance Release

NiceLabel 2017 received several "Service Releases" (SRs) to address bugs related to Windows 10 and Server 2016 updates. If you are running an early build of 2017, it may have a known bug that causes the proxy to crash.

Visit the NiceLabel archives and ensure you are on the final build of the 2017 product line. Summary Checklist Status: Is it "Started" in services.msc? Permissions: Is the Log-On account valid? Firewall: Is Port 8080 blocked?

Repair: Have you tried the "Repair" option in the Windows Uninstaller?

Are you running this on a standalone workstation or is it part of a LMS (Label Management System) environment with a centralized Control Center?

NiceLabel Proxy Service 2017 is critical for communication between software components and license verification. If it is not running, you will likely encounter errors like "We cannot run NiceLabel Desktop Designer" or "License connection failed". NiceLabel Help Center Follow this troubleshooting guide to restore the service. 🛠️ Phase 1: Manual Service Restart

Often, the service simply stops due to a system update or timeout. services.msc NiceLabel Proxy Service 2017 in the list. Right-click it and select Startup Type so it starts with Windows. NiceLabel Help Center 🔑 Phase 2: Resolve Permission & Login Issues

If the service fails to start with an "Error 1069" (Logon Failure) or similar, the account credentials may be invalid or restricted. NiceLabel Help Center Switch to Local System Account: Right-click the service > Properties Local System account Try starting the service again. Grant "Log on as a service" rights:

If using a specific user account, ensure it has the necessary rights in Local Security Policy secpol.msc User Rights Assignment NiceLabel Help Center 📂 Phase 3: Repair Corrupt Configuration Files

Corrupted license or configuration files can prevent the service from initializing. NiceLabel Help Center Stop the service (if it's partially running). Navigate to %PROGRAMDATA%\NiceLabel\NiceLabel 2017 Locate and rename product.config product.config.old license.db license.db.old

the service. NiceLabel will automatically generate fresh, clean versions of these files upon restart. NiceLabel Help Center 🌐 Phase 4: Network & Security Conflicts Environmental factors can block the proxy's communication. Check Port 6772: TCP/UDP port 6772

is open in your Windows Firewall for inbound/outbound communication. Antivirus Exclusions:

Some antivirus programs flag the proxy service as suspicious. Temporarily disable your antivirus to test if the service starts. Registry Fix (For Dependency Errors):

If you see "Error 1075" (Dependency service does not exist), navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NiceLabelAutomationService Ensure the DependOnService key correctly lists NiceLabelProxyService without extra corrupted characters. NiceLabel Help Center 📋 Summary Checklist Potential Solution Service Stopped Manually start in services.msc Logon Failure Change Log On to "Local System Account". Corrupt License license.db product.config Blocked Port in Firewall. If you'd like, I can help you: Draft a support ticket for NiceLabel/Loftware technical support. Check the Event Viewer logs to find the specific error code causing the crash. batch script to automatically restart the service if it stops. Let me know which error message you see when trying to start the service manually! Fix errors with NiceLabel Proxy Service 10 not running

Troubleshooting Guide: Resolving NiceLabel Proxy Service 2017 "Not Running" Errors Remember: The Proxy Service is the heart of

If you’re seeing errors when trying to launch NiceLabel 2017—or if your multi-user license keeps deactivating— the culprit is often a stopped NiceLabel Proxy Service

. This critical background component handles communication between your workstation and the licensing server. NiceLabel Help Center

Here is a breakdown of why this happens and how to get your labeling environment back online. 1. Common Causes for Service Failure

Before diving into technical fixes, it helps to understand what typically causes the service to hang or fail to start: Insufficient Permissions

: The account assigned to run the service may lack "Log on as a service" rights. Corrupted Configuration Files : Damage to the product.config license.db files can prevent the service from initializing. Registry Corruption : A corrupted DependOnService registry key can block the service from starting correctly. Antivirus Interference

: Certain security software may flag or block the service components. Domain Mismatches

: For multi-user licenses, all workstations must be in the same domain or workgroup where the license was first activated. NiceLabel Help Center 2. Step-by-Step Recovery Solutions Step A: Manual Service Restart

The first and simplest step is to try a manual start through the Windows Services console. NiceLabel Help Center Windows Key and type "Services," then hit Enter. NiceLabel Proxy Service 2017 in the list. Right-click it and select : If it fails to start, right-click it, go to Properties > Log On , and try switching to the Local System account to bypass permission issues. NiceLabel Help Center Step B: Repairing Configuration & License Files

If the service won't stay running, your local configuration files might be corrupted. Resetting them often solves the issue. NiceLabel Help Center Open Windows Services and the NiceLabel Proxy Service. Navigate to %PROGRAMDATA%\NiceLabel\ in File Explorer. Rename or delete the following files: product.config license.db Restart the NiceLabel Proxy Service

. The software will automatically generate clean versions of these files upon the next launch. NiceLabel Help Center Step C: Fixing Registry Dependencies

In some cases, the service won't start because it’s waiting for a dependency that doesn't exist. NiceLabel Help Center

NiceLabel Proxy Service 2017 relies on .NET Framework 4.5.2 or 4.6. A corrupted .NET installation will prevent any managed service from starting.


In configurations using SQL Server Express (installed by default with NiceLabel), the Proxy Service depends on the database being available.


Store a copy of your valid nicelabel.lic file in a safe location (e.g., network share, IT documentation repository). Corruptions can happen after unexpected system shutdowns.

  • Inspect the Windows Event Viewer: