If you are evaluating ServiceDesk Plus, ManageEngine provides a 30-day trial license XML. To obtain it:
Use SDP’s built-in reports:
You can create a cron job or scheduled task that checks weekly whether the license is still valid, using an API call (SDP REST API) to query license status and alert if expiry is within 30 days. manageengine servicedesk plus license xml
Example API endpoint (authenticated):
GET /api/v3/license/details
Response includes expiry_date and status. You can create a cron job or scheduled
When upgrading from SDP 14.0 to 14.5, check if the license XML format has changed. Some major upgrades require you to generate a new XML from the licensing portal, specifically tagged for the newer version.
If your SDP server does not have internet access, you cannot use the online verification method. Instead: Response includes expiry_date and status
Do not share your license XML publicly – it contains your unique registration key and could be used to activate unauthorized instances.
Where to get it:
If you lost it: