If you ever edit the configuration file manually (e.g., to point to a new SQL server), add a comment inside the file:
<!-- 2025-01-20: Changed Data Source from oldserver to newserver during migration -->
When you see "loading data failed check the configuration file", the TecDoc client has successfully launched, but it cannot connect to or read from the data source based on the instructions in the configuration file. loading data failed check the configuration file tecdoc best
Before fixing the error, you must diagnose the specific trigger. Here are the five most common culprits: If you ever edit the configuration file manually (e
To fix the error, you must first understand what is happening under the hood. TecDoc is not just a software; it is a distributed client-server catalog system. When you see "loading data failed check the
If using a local database, set up a simple ping script. Schedule it to run every hour. If the SQL Server service is stopped, restart it automatically.
To prevent "Loading data failed" from ruining your Monday morning:
If you are running a web-based TecDoc integration (common with TecDoc Best plugins for CMS platforms), a recent update to the server's PHP version can break database connection drivers (like mysqli or pdo_mysql). If the drivers are missing, the application cannot talk to the database, which it interprets as a configuration failure.