PTC Velocity is a Sales Enablement Platform, powered by SAVO Group. The goal of this project was to revamp the web UI and navigation that result in better user experience.
User Research • Prototyping • UI Design • UI Development
Though its purpose is to enable better sales process, PTC Velocity’s bad UI and poor content organization were not tailored to fit the needs of our daily users, the sales reps and partners reps.
We knew the website refresh needed to start from home. The old homepage did not serve much of its purpose. Randomly placed announcement banners and unclear buttons on top made the homepage to look confusing.
With the this project, we wanted to accomplish following goals:
To learn more about our users’ experience with the current site, we conducted user interviews and usability testing. Based on the feedbacks we collected, we were able to identify 3 major user behavior using this platform.
“When I go into Velocity, I care more about information design than pretty looking UI. As long as I can find contents as quickly as possible, the better.”
Many users struggled navigating through pages to find the right content. We needed to find the best way to make their discovery experience easy and seamless.
The design process consisted of card sorting, information architecture, task flows, and creating low-fi/high-fi wireframes.
Cause: The Master Cell is in "Sleep Mode." V2.06 sends a wake-up pulse that is too short for some 12V regulators. Fix: Jump a wire from the Master Cell's "IGN" input to Battery+. Hold a switch to ground on "Input 1" for 3 seconds while plugging in USB. This forces the cell into DFU (Device Firmware Update) mode.
Use CAN monitor tool (e.g., PEAK CAN) to verify slave presence.
Need the actual .ibxcfg template file or wiring diagram PDF for CM2MT2 v2.06?
Contact Infinitybox support with your serial number – they provide them free for registered installers.
Document version 1.0 – matches firmware v2.06 release notes dated 2024-09-15.
V2.06 introduces a new dual-channel verification system. After installation, connect your Master Cell.
While generic features apply to the whole CM2MT2 lineage, version updates like v2.06 typically introduce:
Note: To use this software, you typically require the Infinity Box Dongle (hardware key) connected to the PC, as this is a professional, licensed tool and not typically free software.
InfinityBox Install CM2MT2 v2.06 refers to a 2019 software update for the Infinity-Box, a specialized hardware interface used by mobile phone technicians to perform low-level software repairs. Specifically, CM2MT2 (Chinese Miracle 2 MediaTek 2) is a module designed for devices powered by MediaTek (MTK) chipsets. Overview of v2.06 Features
Released on April 28, 2019, version 2.06 introduced several key improvements to the MTK servicing platform: infinitybox-install-cm2mt2-v2.06
Automatic Boot Selection: This feature automated the process of identifying the correct bootloader for a device, reducing the manual configuration needed by technicians.
SaveUser Configuration: A new option added to the File System menu that allows users to save specific manual configurations for future use.
Enhanced MT6570 Support: Added a fixed NAND Download Agent (DA) for the MT6570 chipset, facilitating factory firmware flashing and preloader initialization.
Smart-Card Compatibility: To run this specific version, the hardware dongle's smart-card firmware must be updated to at least version 0137. Core Functionalities of CM2MT2
The CM2MT2 module provides a suite of tools for maintaining both well-known and rare mobile device models:
Firmware Management: Fast and safe upgrading or downgrading of device firmware.
Security Repairs: Resetting forgotten passcodes, passwords, and FRP (Factory Reset Protection).
Data Maintenance: Reading hardware keys, dumping firmware, and NVRAM (Non-Volatile RAM) reading and writing to fix connectivity or IMEI issues. Cause: The Master Cell is in "Sleep Mode
Memory Tool: Low-level access to format filesystems and manage memory partitions. Installation and Usage
Technicians use the Infinity-Box by connecting a USB dongle or box to their computer. The software requires an active internet connection for certain operations and typically runs on Windows operating systems. While v2.06 was a significant milestone, newer versions like v2.81 (released in March 2025) now support more modern 2024/2025 device security and chipsets like the Helio G99. 2019-04-28 - Infinity Chinese Miracle-2 MTK/Mediatek v2.06
InfinityBox Install CM2MT2 v2.06 is a professional-grade software update for the Chinese Miracle-2 (CM2) MediaTek module, designed to facilitate deep-level maintenance of Android devices powered by MediaTek (MTK) chipsets. Released in April 2019, this version introduced critical "Secure Boot" features that revolutionized how technicians handle newer, security-enhanced hardware. Key Features and Updates in v2.06
The v2.06 update focused primarily on automation and security bypass for modern MTK chips.
Automatic Boot Selection: This version introduced the ability to automatically detect boot configurations for secure-enabled chips, significantly reducing the manual trial-and-error process for technicians.
Secure Boot Support: It officially supports secure configurations like SBC, SLA, and SDA, as well as their combinations. However, please note that ARB (Anti-Rollback) configurations are not supported in this specific version.
Expanded CPU Support: The setup is verified to work with a wide range of CPUs, including: Legacy Chips: MT6572, MT6580, MT6582, MT6589, MT6592.
Modern Chips: MT6735, MT6752, MT6753, MT6755, MT6757, MT6763, MT6771. Tablet/Specialty Chips: MT8127, MT8135, MT8167. Need the actual
Model Database (ModelBD): Added a manual and automatic Model DB update feature, allowing users to save custom boot configurations for future use.
Enhanced FW Flasher/Reader: Includes a revised flash core and improved safe read types for firmware reading. Installation Prerequisites
To successfully run the CM2MT2 v2.06 setup, your hardware must meet the following requirements:
Hardware Dongle: A physical Infinity-Box Dongle or CM2 Online/Digital activation.
Smart-Card Firmware: Your dongle's smart-card version must be 0137 or higher.
Operating System: Compatible with Windows XP through Windows 11.
Drivers: Proper MTK VCOM and SoC drivers must be installed for the PC to recognize the device in BROM or Preloader mode. How to Install CM2MT2 v2.06 2019-04-28 - Infinity Chinese Miracle-2 MTK/Mediatek v2.06
The primary feature of CM2MT2 is its extensive support for MTK-based devices. It covers a wide range of processors, including:
There is never a perfect design! We had a lot of positive feedbacks from our users with the redesign. Users were satisfied with cleaner UI and improved navigational experience.
However, even the new design could not satisfy our users 100%. As they continued using the tool, they faced with new sets of problems. I learned how important it is to never get fully satisfied with the design decisions and the continue the effort of iteration, which should not be an option but a habitual routine.
