Hp Un2420 Mobile Broadband Module Driver Windows | 10 Upd
No APN? Try searching: “Your carrier name LTE APN settings”
After install, the device should appear under Network adapters as “Qualcomm Gobi 2000” or similar.
If the driver installs but the device does not work:
Disclaimer: Driver compatibility can vary based on specific laptop BIOS versions and Windows 10 builds. Always ensure your Windows 10 is fully updated via Windows Update before installing hardware drivers.
Updates for the HP un2420 Mobile Broadband Module (based on the Qualcomm Gobi2000 chip) on Windows 10 are largely handled via legacy Windows 7 drivers, as HP does not provide official native Windows 10 support for this specific older hardware. Status Summary
Official Support: Discontinued. HP officially supports this module only up to Windows 7.
Compatibility: Windows 10 users frequently report successful operation by manually installing the Windows 7 driver (SoftPaq sp51022).
Driver Version: The most stable "latest" version found across repositories is 2.0.7.3 (Release Date: 2010-05-11). Installation Guide for Windows 10
Since standard installers may fail on newer Windows versions, use the following manual method:
Download the Driver: Use the Windows 7 version from HP, such as SoftPaq sp51022. hp un2420 mobile broadband module driver windows 10 upd
Extract Files: Run the .exe file. If it doesn't install automatically, it will likely extract its contents to C:\SWSetup\sp51022. Manual Update via Device Manager: Right-click Start and select Device Manager.
Locate the module (often under Other Devices or Modems with a yellow exclamation mark).
Right-click the device → Update driver → Browse my computer for drivers.
Point the search to the folder C:\SWSetup\sp51022 and ensure Include subfolders is checked. Known Issues & Workarounds
"Code 10" Error: If the device fails to start, some users find that toggling Airplane Mode on and then off can force the module to initialize properly.
GPS Functionality: While the broadband (WWAN) often works, the integrated GPS on the Gobi2000 chip is notoriously difficult to activate on Windows 10 due to missing sensor drivers.
Third-Party Repositories: Sites like Driver Scape and DriverIdentifier host various versions, including 2.0.7.1 which is specifically noted as having 64-bit support for Windows 10. Solved: HP un2420 Mobile Broadband Module - 7678243
To update the HP un2420 Mobile Broadband Module for Windows 10, you must use legacy Windows 7 drivers, as HP does not provide official native support for this hardware on Windows 10. Driver Details & Compatibility
The HP un2420 is a Qualcomm Gobi2000-based module used in legacy business notebooks. While it is officially compatible only up to Windows 7, users have successfully updated it on Windows 10 using specific SoftPaq files. Official Latest Driver (for Win7): Version 2.0.7.3. Key SoftPaq Files: HP SoftPaq sp53068. HP SoftPaq sp51022. How to Install the Update on Windows 10 No APN
Because there is no "Windows 10" installer, you must force the Windows 7 driver to work manually:
Download and Extract: Download sp53068 or sp51022. Run the file to extract it; it will typically save to C:\SWSetup\sp51022 or a similar folder.
Open Device Manager: Right-click the Start button and select Device Manager.
Locate the Device: Find the HP un2420 Mobile Broadband Module (it may have a yellow exclamation mark or appear as an "Unknown Device"). Update Driver Manually: Right-click the device and select Update driver. Choose "Browse my computer for driver software".
Point the browser to the extraction folder (e.g., C:\SWSetup\sp51022). Ensure "Include subfolders" is checked and click Next.
Compatibility Mode (If needed): If the installer fails to run, right-click the setup .exe file, go to Properties > Compatibility, and select Windows 7. Alternatives for Missing Drivers
If the official HP Support site does not list your specific model for Windows 10, you can find the driver components on third-party repositories:
DriverScape : Offers individual driver files for the modem, Ethernet adaptor, and USB device.
DriverIdentifier : Provides a list of matching drivers based on hardware IDs. Solved: HP un2420 Mobile Broadband Module - 7678243 If Windows warns about unsigned driver → choose
To update the HP un2420 Mobile Broadband Module driver for Windows 10, you must use a legacy Windows 7 driver and install it using Compatibility Mode
, as HP does not provide an official native driver for Windows 10. HP Support Community Recommended Driver Files
HP officially supports this hardware through the following SoftPaqs, which contain the Qualcomm Gobi2000 drivers HP Support Community Primary Driver: sp53068.exe (Qualcomm Gobi2000 Drivers). Alternative/Diagnostics: sp51022.exe Installation Steps for Windows 10
Because Windows 10 is not natively supported for this older hardware, follow these steps to ensure the module is recognized: Remove Old Software : Use the Windows Control Panel to uninstall any existing HP Connection Manager
or previous broadband drivers, as they often conflict with Windows 10's built-in cellular settings. Set Compatibility Mode Right-click the downloaded file (e.g., sp53068.exe Properties Compatibility
Check "Run this program in compatibility mode for" and select Run as Administrator : Right-click the file again and select Run as Administrator to start the installation. Manual Driver Update (If needed) If the device still appears with an error in Device Manager , right-click it and select Update Driver Browse my computer for driver software and point it to the extraction folder (usually C:\SWSetup\sp53068 Include subfolders is checked. : Reboot your computer to finalize the installation. HP Support Community Connecting to Cellular
Once installed correctly, you do not need the HP Connection Manager. You can manage your connection directly through the Windows 10 Network & Internet settings under the specific laptop model to confirm if a different driver might work better? HP un2420 Mobile Broadband Module - HP Support Community
Here’s a step-by-step guide to getting the HP un2420 (Gobi 2000) mobile broadband module working on Windows 10, including driver setup and important limitations.
The HP un2420 is a 3G (HSPA) and 1xEV-DO Rev A module. It is not LTE. On a good day, you’ll get 3–7 Mbps download speeds. That is fine for email and light browsing, but painful for video streaming or large downloads.
Given that Windows 10 updates will periodically reset driver settings, and because modern carriers are shutting down 3G networks (Verizon shuttered 3G at the end of 2022; AT&T in early 2022), your time using this module is limited.
