If VEMS is unavailable or you prefer the legacy support portal, you can also obtain the JSON file through the main Veritas Support site:
Both methods yield the same veritas-customer-registration-key.json file. How To Download Veritas-customer-registration-key.json
After confirmation, the system will generate the file. Your browser will begin downloading veritas-customer-registration-key.json (the filename is typically fixed – do not rename it unless absolutely necessary). If VEMS is unavailable or you prefer the
Save the file to a secure, memorable location, such as: After confirmation, the system will generate the file
If your Veritas server has no internet connection, you can use the JSON file for offline activation:
Note: Do not edit the JSON file manually. Any change to the structure or signature will invalidate the license.