If the software crashes specifically when opening reports:
When the eTimeTrackLite Error Solver logic points to a systemic failure (e.g., constant crashes on launch, infinite loading screens), you need a clean slate. Do not reinstall Windows yet. Follow this 7-step scorched-earth reset:
Error Message: "Login failed for user 'Admin'. Reason: Password hash mismatch." etimetracklite error solver
The Solver Diagnosis: The user table’s hash algorithm changed or the .key file is desynchronized. This is common after restoring a database from an older version.
The Fix:
Symptoms: "Cannot connect to database", authentication failures, timeouts, migration errors.
Fixes:
The device works, but data is not appearing in reports.