This is where employees struggle the most. You are not a police officer, but you are responsible for cutting off service. The training exam asks questions about physical and behavioral signs.
Target Keyword: Dollar General alcohol sales training answers
Focus: Responsible vendor training (RVT), age verification, refusal of sale, state-specific laws
Before you click “Begin Assessment” on DGMe, review this 60-second checklist:
Q9: After refusing a sale, what must you document? Correct Answer: Time, date, customer description, reason for refusal (e.g., "No ID," "Slurred speech"), and your name. Dollar General provides a specific Refusal Log near the register.
Correct Answer: Do not sell alcohol to that customer. You have witnessed “pre-consumption” or public intoxication. Politely state, “I cannot serve you today because I believe you have already been drinking.”
Scenario A: A man shows you a vertical driver’s license from Ohio. He is clearly 30 years old. Do you sell?
Scenario B: A customer offers you a $20 tip to "not worry about checking their ID."
Scenario C: You sold beer to a customer who showed a valid ID. Later, you find out the ID was a high-quality fake. Are you liable?