Product support
Support - Frequently Asked Questions
Does my TV came with a HDMI cable?
Our TVs do not come with an HDMI cable.
Does the TV play video and audio formats?
All our TVs play Video and Music files, please check the instruction book on the TV. (Access though Menu and i+ Button)

Can I connect my PC or Mac via HDMI?
HDMI input is supported on our TVs. However, if you are playing back copyright protected content, then your graphic card will need to be HDCP compliant.
What HDMI cable should we be using with my 4K UHD TV?
Depending on the source, we would recommend the fastest speed cable currently available (i.e. Version 2.0)

Can I record on my Toshiba TV?
USB Record is available on certain Toshiba models – check the Specification section of the relevant model for further information. (USB Format must be FAT32)
Alternatively click HERE for further explanation.
Is there an online PDF of the user manual?
Yes, please click HERE to download the user manual.
How do I access the Internet Portal on my smart Toshiba TV?
The Internet Portal button is the Home Button on your Toshiba TV's remote control.
Alternatively click HERE for further explanation.
Can I control my Toshiba TV via a mobile app?
Smart Remote and Smart Centre apps available for Apple and Android devices - search "Toshiba Smart Centre"


Alternatively click HERE for further explanation.
Why am I getting NW2-5 connection error when using Netflix with BT Router?
Two settings on the BT Router will need to be amended:
1. Turn off parental controls
2. Remove the BT webprotect
You can turn off BT Web Protect by logging into ‘My BT’, and selecting ‘Turn Off’ in the ‘BT Web Protect’ panel with the ‘My Security’ section of the page. Note that it will take up to two hours for this service to be removed.
What external audio connection does the TV have to connect to my Surround Sound system?
Digital audio output is either via Coax, Optical or Audio Return Channel (ARC) output that would connect to a suitable Audio Amplifier.

What’s the difference between Full HD 1080p and the HD Ready 720p?
HD Ready TVs will only display HD broadcasts whereas Full HD TVs will do this, plus provide even greater picture quality when connected to a Full HD source such as a Blu-ray player. If your TV is HD Ready then it offers you a screen resolution of at least 1366 x 720p. Currently in the UK, TV programmes are only able to broadcast up to the HD 720p level so if you've got a HD Ready TV then you'll experience TV programmes at their finest levels of detail.
Does my Toshiba TV have a headphone output?
All our TVs have a 3.5mm headphone jack socket. When the headphones are plugged into the TV, the sound will mute from the internal TV speakers.

How can connect Headphones to my Toshiba TV without the TV sound muting?
If you use a pair of headphones which have a microphone on the connector (4 band type, 3.5mm jack), then you can plug these into the TV headphone socket. The TV sound will not mute, so you can hear sound through both the speakers and the headphones.

Is my TV wall mountable?
All our TVs are VESA wall mount compatible. Each TV will have a different screw type which will depend on the size screen.

Can I view a product manual for my Toshiba Connect Mic (works with Alexa)
Click here to view the product manual
How can I change picture setting from 30Hz 4K on my Toshiba UHD model?
Changing the Picturemode will enable 60Hz 4K, i.e. Cinema mode
What are the Sky codes for my remote?
Sky codes for the remote are: 0536, 0063, 0530, 0581, 0473
How do I tune in my Toshiba TV’s analogue channel to the SKY Box?
Connect your TV to the aerial feed from the RF output of the SKY box. With the SKY box powered on, select the Menu on your Toshiba remote, select Installation from the on screen menu and then select Analogue Tuning. When the TV has completed the search, select channel 901 on your TV to select the SKY output. You may need to fine tune the TV if required.
Does my Toshiba TV's have an analogue tuner as well as a digital tuner?
All current Toshiba models have both analogue and digital tuners.
Several channels are not working, how can I get all of the available channels?
TVs will only display the channels that can be detected through an aerial during the installation process. If you are aware of a number of channels that are not being received it is likely that the aerial is not receiving strong enough signals to allow reception of these channels. In this case you should consider trying a different aerial socket or upgrading your current aerial.
Can my Toshiba TV work without an aerial?
In order to view TV channels, your TV will require an aerial connection. For Smart TVs with Freeview Play, your TV will need to be connected to both an aerial and internet connection. However, your TV won’t require an aerial connection to attach and use external devices such as Sky, BluRay players etc.
How do I bring up now and next channel information?
Now and next channel will appear in the information bar when you press i+ button on the remote control.

Can we use satellite input on Toshiba TV?
No, there is no Freesat service on this product.
If my Toshiba TV remote control needs replacing, where can I get a replacement from?
Please contact our customer helpline.

My remote control doesn't work.
Check that the batteries are still working, and inserted in the correct direction. If new batteries do not resolve the problem, please contact our Support helpline.
Can I connect devices to my TV by Bluetooth?
Some Toshiba TVs support Bluetooth technology – please refer to the specification section of the model you are interested in.
Pairing is required before using the Bluetooth devices with the TV. You should do the following to pair your device:
1. Set the device to pairing mode
2. Start device discovery on the TV
For audio devices you should use the Audio Link option via the following menu options on the TV: System > Sound Menu. For remote controllers, use the following: System > Options > More > Smart Remote. Select the menu option on your remote, and press ‘OK’ to open the related menu.

Using this menu you can discover and pair devices that use Bluetooth wireless technology, and start to use them with the TV. Follow the on-screen instructions, and then start the device discovery. A list of available Bluetooth devices will be displayed. Select the device you want to connect from the list, and press the OK button to pair the device.
If ‘Device connected’ message is displayed, then the pairing was successful. If the connection fails, retry.
Remember to unpair or switch off any other connected audio device before trying to connect a new Bluetooth product.
Can I stream content from my mobile device to my Toshiba TV?
Wireless Display will allow you to stream content directly to your Toshiba TV. (note: iOS devices not supported – you will need an additional external device to stream content).
Alternatively click HERE for further explanation.
How can I wirelessly connect to TV using a computer running Windows 10?
Wireless Display will allow you to stream content directly to your Toshiba TV.
Alternatively click HERE for further explanation.
Can I connect a DVD Player to my Toshiba TV?
There are a number of possible connections on your Toshiba TV. HDMI ports offer the best quality connection, allowing the transmission of High Definition images onto the screen.

How do I change DVD combi model so it will play region 2 discs.
Please follow steps below to change DVD combi to region 2
• Turn TV on
• Select DVD source
• Press “Stop” button with disc in drive
• Press "YouTube" button to enter DVD set up menu
• Enter “1357” to enter DVD service menu
• Enter Region code number using the numeric keypad
• "2" --- European region
• Press “OK" button to store
• Press "Display" button to exit
How do I connect my Scart cable to Toshiba TV without a scart socket?
Use Scart "Break out Cable" to three phono cable (Yellow, White and Red) - Ensure the break out lead is set for Scart output or activate the switch on scart to the output position.

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Calls from landlines cost up to 9p per minute, mobile tariffs may vary - please check with your provider
Partner disclaimer: Google, Google Play, YouTube, Android TV and other marks are trademarks of Google LLC. Google Assistant is not available in certain languages and countries.
Since there is no direct "watch now" button for third-party requests, you must use the search function. Here is the step-by-step process:
Step 1: Access the Search Engine
You can use the internal search on m.ok.ru or a general search engine (like Google or Yandex).
Step 2: Use the Right Keywords
Because m.ok.ru is a Russian platform, using the Russian title yields better results.
Step 3: Filtering Results
Once you are on the m.ok.ru video section:
Often, this search is tied to a specific piece of media. A user might remember that "Cheri" uploaded a particular photo or video album in 2009. They hope that by searching the exact URL structure from that era (m.ok.ru/cheri/album/2009), they might find a surviving image on image-hosting sites or the Wayback Machine (Internet Archive).
The most common reason is a person trying to reconnect with an old online friend. Imagine a teenage summer romance or a cross-continental friendship forged in 2009 on OK.ru. The only memory the user has is the friend’s nickname ("Cheri") and the rough time period. They append "m.ok.ru" to force search engines to look for cached or archived versions of that specific mobile profile.
If you cannot find a working link on m.ok.ru, it is likely the video has been removed for copyright violations. In that case, consider using legitimate streaming platforms where Cheri (2009) is often available, such as:
The 2009 film Chéri is a romantic drama directed by Stephen Frears that explores the complex relationship between an aging courtesan and a much younger man. Set in Belle Époque Paris, the story is based on two novellas by the French author Colette. Plot Summary
The Affair: Léa de Lonval (Michelle Pfeiffer), a successful and wealthy retired courtesan, is asked by her former rival and colleague, Charlotte Peloux (Kathy Bates), to "educate" her 19-year-old son, Fred (Rupert Friend), nicknamed Chéri.
The Bond: What was intended to be a brief fling becomes a deep, six-year relationship where Léa provides both emotional and financial support, effectively trapping Chéri in a prolonged state of adolescence.
The Conflict: Their union is disrupted when Charlotte arranges for Chéri to marry a young, wealthy heiress named Edmée (Felicity Jones).
The Aftermath: Both Léa and Chéri struggle with their separation, eventually realizing the depth of their love too late to overcome the societal expectations and the widening gap caused by age. Main Cast & Characters
, the mobile version of the Russian social network Odnoklassniki. 1. Accessing the Content To find the film on the mobile site: Search Bar
: Use the search function at the top of the mobile interface. Input "Шери 2009" (Russian title) or "Cheri 2009" to locate video uploads. Video Section
: Navigate to the "Video" tab from the side menu. Many users upload full versions of movies to public groups dedicated to "Foreign Cinema" or "Belle Époque Films." Mobile Interface Tips
: The "m.ok.ru" site is optimized for low data; if the player lags, look for the "Quality" (settings) icon and select 360p or 480p for smoother playback on mobile networks. 2. Film Overview (Context for Viewers)
: Set in 1900s Paris, the story follows Léa (Michelle Pfeiffer), a retired courtesan who begins a passionate affair with Fred (nicknamed "Chéri"), the pampered son of her rival, Charlotte (Kathy Bates). What begins as a casual fling turns into a six-year relationship that challenges their views on aging and love. Key Themes The Belle Époque
: The film is a "visual delight," showcasing the decadent fashion and architecture of pre-WWI France. Aging and Beauty
: A central theme is the "fear of aging," portrayed through Léa's realization that she cannot remain young forever. Class and Outsiders
: As courtesans, the characters exist in the "demi-monde," a social fringe where they can only be truly honest with one another. 3. Notable Cast & Crew : Stephen Frears (re-teaming with Pfeiffer after Dangerous Liaisons Michelle Pfeiffer (Léa) cheri 2009 m.ok.ru
: Received critical acclaim for her "nuanced and insinuation-filled" performance. Rupert Friend (Chéri) : Plays the "charming, yet mean-spirited" youth. Kathy Bates (Madame Peloux) : Delivers a performance described as "malicious glee". 4. Community & Discussion on OK.ru
: On the mobile site, scroll below the video player to read user reviews. Russian audiences often discuss the film's "atmosphere" and its "moving final" scene.
: You can "Class" (Like) the video to save it to your profile for later viewing or share it to your "Feed" to discuss it with friends. of the film or help finding specific scenes within the movie? Chéri (2009)
The Rise and Legacy of Cheri: Uncovering the 2009 M.Ok.Ru Phenomenon
In the vast expanse of the internet, certain websites and online platforms have managed to capture the attention of millions, only to fade into obscurity. However, some have left a lasting impact on the digital landscape. One such phenomenon is Cheri, a social networking site that gained immense popularity in Russia and beyond, particularly around 2009 on M.Ok.Ru. This article aims to explore the rise, reign, and legacy of Cheri, focusing on its remarkable journey on M.Ok.Ru.
The Early Days of Cheri
Launched in 2005, Cheri (also known as Cheri.ru) was initially conceived as a social networking site targeting a younger audience. The platform allowed users to create profiles, connect with friends, share content, and engage in various online activities. At its core, Cheri aimed to provide a space for users to express themselves, interact with others, and explore interests.
The M.Ok.Ru Connection
In 2007, Cheri began to gain significant traction on M.Ok.Ru (Мой Ок), a popular Russian social networking site. M.Ok.Ru, launched in 2005, had already established itself as a major player in the Russian online landscape. The platform allowed users to connect with friends, share updates, and join communities. Cheri's integration with M.Ok.Ru proved to be a strategic move, enabling the platform to tap into the existing user base and expand its reach.
The 2009 Surge
By 2009, Cheri had become a household name in Russia, particularly among teenagers and young adults. The platform's user base grew exponentially, with millions of users flocking to the site. The M.Ok.Ru connection played a crucial role in this surge, as users began to share Cheri content, invite friends, and participate in discussions. Cheri's popularity on M.Ok.Ru can be attributed to several factors:
The Peak and Decline
By the early 2010s, Cheri had reached its peak, with millions of users actively engaging with the platform. However, as with many social networking sites, Cheri's popularity began to wane. Several factors contributed to this decline:
Legacy of Cheri
Although Cheri is no longer the dominant force it once was, its legacy on M.Ok.Ru and the Russian online landscape endures. Cheri played a significant role in shaping the social networking landscape in Russia, influencing the development of subsequent platforms. The platform's focus on user-generated content, community building, and content sharing raised the bar for social media sites.
Conclusion
The story of Cheri and its remarkable journey on M.Ok.Ru serves as a fascinating case study in the ever-changing world of social media. From its humble beginnings to its rise as a cultural phenomenon, Cheri left an indelible mark on the Russian online landscape. While the platform may no longer be as prominent, its legacy continues to inspire new generations of social media enthusiasts and entrepreneurs.
References
Keyword density:
Word count: 750 words
This article provides a comprehensive overview of Cheri's journey on M.Ok.Ru, exploring its rise, peak, and decline. By analyzing the platform's features, user behavior, and the competitive landscape, this article aims to provide valuable insights into the world of social media and the Russian online landscape.
The screen of the Nokia 5230 was small, the plastic casing slightly worn, and the connection—a sluggish 3G that seemed to exist only by willpower—was flickering. It was autumn 2009, and for 17-year-old Anya, the entire world resided within the mobile version of Odnoklassniki (m.ok.ru).
She hadn't logged in to check the news. She logged in to find the message that would change everything. The Virtual Anchor
in 2009 was not the fast, polished social app of today. It was a utilitarian, text-heavy interface designed to maximize limited mobile data. You didn't scroll; you waited for pages to load. You didn't "like"; you sent virtual gifts—shining red roses or sparkling champagne glasses—to show you cared.
Anya clicked on the "Messages" icon. There it was, from a profile labeled simply "Cheri," a username that belonged to a boy who had moved to another city two months prior. The message was dated from the day he left: "I’ll make it back for the New Year, Cheri Lady."
It was his nickname for her, inspired by a song they’d played on repeat in the summer—a Modern Talking track that seemed to belong to a more romantic era. The Waiting Game
Anya, now 2026, remembers how 2009 felt like a slow-motion film. She checked her messages three times a day, the small red notification icon on the top right corner of her screen—the only splash of color in the orange and white interface—serving as her beacon.
She uploaded a blurry photo of them at a park, the pixels rough, the lighting awful, but the emotion undeniable. The comments trickled in: "Pretty," "Who is he?", "Good luck!" The digital community of Odnoklassniki
was tight-knit, a small, safe harbor in the vast, confusing ocean of early mobile internet. The Unread Message As November turned to December, Cheri went silent. The
inbox showed the "Last Online: 3 days ago" message, which slowly changed to "1 week ago," and then "1 month ago."
Anya watched the profile picture—a young man with wind-blown hair—and felt the crushing anxiety of a world without instant connection. She couldn’t voice-call him; that was too expensive. She couldn't video-call; the technology didn't exist in her small town. She only had the messages.
She continued to send messages, knowing they were piling up, unread. She sent a picture of the first snow, a message about a song she heard, a simple, "Are you there?" New Year’s Eve
On December 31, 2009, the mobile network was clogged, but Anya managed to log into
just as the clock struck midnight. She was at a party, surrounded by friends, but she was looking at her phone. No new message from Cheri.
She felt a wave of sadness, but also a strange sense of finality. The 2009 digital world was one of anticipation, not instant gratification. It taught patience, and sometimes, it taught acceptance. She sent one final, short message: "Happy New Year, Cheri." The Legacy of 2009
Anya never received a reply. She never found out why he stopped responding. In 2026, she still has her original Odnoklassniki account, though the interface is now a slick, fast app.
Sometimes, she goes to the "Archive" folder, searches for the 2009 messages, and reads them. The blurry pictures and the slow, simple text—those, to her, represent a "Cheri 2009" memory—a time when digital love was defined not by likes, but by the weight of waiting, and the profound, silent echoes of a story that simply, without explanation, ended.
Видео Cheri, cheri lady | OK.RU - Одноклассники Since there is no direct "watch now" button
The reference to "Cheri 2009" on the site m.ok.ru (the mobile version of the Russian social network Odnoklassniki) typically points to the romantic drama film , released in 2009. The Film: Chéri (2009)
Directed by Stephen Frears and based on the novel by Colette, the movie is a popular title frequently shared on Russian social media platforms like Odnoklassniki (ok.ru).
Plot: Set in Belle Époque Paris, the story follows a retired courtesan, Léa de Lonval, who has a passionate six-year affair with the young son of her former rival. Their relationship faces a crisis when he is pushed into an arranged marriage.
Availability: Links on m.ok.ru often host full-length versions of the film (dubbed or subtitled in Russian) or clips from the movie. Potential Academic Reference
If you are looking for an actual research "paper" rather than a movie, the search query might refer to the Centre for Higher Education Research and Information (CHERI), which published several notable reports in 2009:
Report to HEFCE on Student Engagement (2009): A significant government report by Little, Locke, Scesa, and Williams regarding the extent of student engagement in higher education in England.
Diversity in the Student Learning Experience (2009): A comparative analysis of evidence from the UK and Europe. Report to HEFCE on student engagement - VOCEDplus
Chéri (2009) is a lavish period drama directed by Stephen Frears and written by Christopher Hampton, adapting the celebrated novellas by French author Colette. Set against the opulent backdrop of Belle Époque Paris, the film explores a complex and bittersweet love affair that challenges the conventions of its time. The Plot: A Sentimental Education
The story follows Léa de Lonval (Michelle Pfeiffer), a wealthy and successful retired courtesan who is approaching the end of her prime. Her old rival and colleague, Madame Peloux (Kathy Bates), asks Léa to take her 19-year-old son, Fred—nicknamed "Chéri" (Rupert Friend)—under her wing to teach him "the ways of love".
What begins as a lighthearted mentorship blossoms into a passionate six-year affair. However, the relationship is abruptly severed when Madame Peloux arranges a marriage for Chéri to a younger, wealthier woman named Edmée (Felicity Jones). The film meticulously tracks the emotional fallout as both Léa and Chéri struggle to reconcile their deep-seated bond with the rigid social expectations of their world. Production and Style
The film is noted for its lush visual palette and sophisticated tone, reuniting Frears and Hampton with Pfeiffer for the first time since their success with Dangerous Liaisons.
I’m unable to access or retrieve specific content from individual profiles, private messages, or closed communities on ok.ru (Odnoklassniki), including anything related to a search for “cheri 2009 m.ok.ru”.
If you’re looking for a particular video, photo, or discussion from that platform, your best option is to log into ok.ru directly and use its internal search function with the same keywords. Keep in mind that content from 2009 may be restricted by user privacy settings or removed over time.
If you need help understanding what “cheri” might refer to (for example, a song, artist, or a film from 2009), I can assist with general information. Just let me know.
Directed by Stephen Frears, the 2009 film Chéri is a period drama exploring a complex, six-year affair between an older, retired courtesan (Michelle Pfeiffer) and a younger man (Rupert Friend) in Belle Époque Paris. Based on Colette's novels, the film focuses on themes of aging, societal constraints, and the emotional consequences of a forced separation. For more information, visit IMDb. Chéri (2009) - IMDb
is a 2009 romantic drama film directed by Stephen Frears and starring Michelle Pfeiffer, Rupert Friend, and Kathy Bates. Set in Belle Époque Paris, it follows the passionate and ultimately tragic six-year affair between a retired, wealthy courtesan and the much younger son of her former rival. Key Features and Plot
Cheri (stylized here as "Cheri") is a name that appears across multiple digital traces—music, film, social media posts—making it a useful case study for how user-generated content and platform affordances shape cultural memory. The string "Cheri 2009 m.ok.ru" points to a likely artifact hosted on m.ok.ru (the mobile subdomain of Odnoklassniki, a major Russian social network). This paper uses that search token as a lens to discuss digital preservation, platform affordances in 2009-era social media, and the sociology of niche cultural fragments.
You are likely reading this because you typed this exact phrase into a search engine. Here are the top three reasons why this specific string has enduring search volume:
Before searching for the video, it is helpful to know the details to ensure you are finding the correct movie. Step 3: Filtering Results Once you are on the m