You are probably here because of one of these scenarios:
Without the Service Tool 5610, the only "official" solution is to ship your printer to Canon for a service that costs more than a new printer. The tool allows a DIY fix.
Once you have safely downloaded the tool, follow this precise methodology. Do not click random buttons.
Let’s be blunt: Canon does not offer the Service Tool 5610 for public download. They reserve it for authorized repair shops. Therefore, any download available online is unofficial, reverse-engineered, or leaked. Canon Service Tool 5610 Download
| Issue | Recommended Action | |-------|--------------------| | Waste ink full error | Take printer to an authorized service center. They reset counters and replace pads properly. | | Out of warranty / old printer | Check if Canon offers a reset utility (some models have official reset options via button combinations). | | Third-party reset | Use only trusted, paid reset utilities from known repair vendors (e.g., WIC Reset Utility) — but even these carry risk. |
When searching for "Canon Service Tool 5610 Download," users will rarely find it on the official Canon website. Canon does not distribute these tools publicly; they are reserved for authorized service centers.
What you will find online:
The Canon Service Tool 5610 (often referred to as ST5610) is a proprietary piece of software designed by Canon exclusively for authorized service centers. It is not a driver or a standard utility. It is a low-level diagnostic and resetting tool that communicates directly with the printer’s EEPROM (Electrically Erasable Programmable Read-Only Memory).
The primary job of Version 5610 is to reset the waste ink counter. Every Canon inkjet printer has an internal sponge that absorbs ink used during print head cleaning. Once this sponge is "full" (according to the counter), the printer locks down to prevent ink leaks. Resetting the counter tells the printer the pad is empty—even if it isn't—allowing you to continue printing.
This is critical. The number "5610" is not random—it corresponds to a specific generation of Canon Pixma printers. Using the wrong version can brick your device. You are probably here because of one of these scenarios:
Version 5610 is confirmed to work with:
Check your printer’s label. If the manufacturing year is between 2014 and 2018, ST5610 is likely your match.
