Autodata 345 The Hardware Information Does Not Match With Your Dongle Link May 2026

If still failing, the dongle might be physically damaged or dead. Genuine users can request a replacement (fees may apply).

Autodata links a software licence to a unique dongle/hardware ID. On launch the app compares its expected ID to the connected dongle; if they differ, access is denied and you get the mismatch message.

The license file (often license.dat or autodata.lic) is stored in:

C:\ProgramData\Autodata\<version>\license\

or inside the installation folder.

Most cracks use an emulator like Sentinel HASP Emulator or VUSB. Reinstall it: If still failing, the dongle might be physically

Autodata provides a small utility (often called DongleUpdate.exe or LicenseManager.exe) that syncs the dongle’s internal data with your subscription.

  • Reconnect and try different USB ports

  • Restart the PC and software

  • Check OS recognizes the dongle

  • Run dongle diagnostic/tools

  • Compare hardware ID vs. registered license

  • Clear local license/cache files

  • Reinstall Autodata (repair install)

  • Check for software updates / compatibility

  • Verify system time and locale

  • Contact your vendor or Autodata support

  • If dongle is damaged or lost

  • Avoid unofficial fixes