Autodata 345 The Hardware Information Does Not Match With Your Dongle Best [ Full HD ]

If you are using a "Portable" version (no installation required) and facing this error:

The error message “The hardware information does not match with your dongle” in AutoData 345 indicates a security or licensing mismatch between the software installation and the connected USB hardware dongle (license key). This report outlines possible causes and recommended troubleshooting steps.

Sometimes the error is not a mismatch but a driver failure misreporting as a mismatch.

Fix:

  • Check driver status

  • Compare software version

  • Review recent hardware changes

  • Test with original installation media

    • If you have tried all six steps, reinstalled drivers, restored your license file, and tested the dongle on another PC (it should work there if the other PC has a matching license – but Error 345 will appear if not), then you have two options:

    Because Autodata 3.45 is legacy software, it often fails on Windows 10/11 due to User Account Control (UAC) restrictions. If you are using a "Portable" version (no

    Some Autodata versions include a hidden utility called DongleUpdate.exe or LicenseManager.exe.

    ⚠️ Warning: This may permanently re-lock the dongle to the current PC. Do not use this if you intend to move the dongle back to the original PC.