Logitech is slowly merging Astro products into the G Hub ecosystem. However, G Hub is notorious for failing to update the A50 Gen 4. If you use G Hub and the update fails or gets stuck at 0%, switch to the standalone Astro Command Center. G Hub works well for mouse/keyboard but remains buggy for legacy Astro audio gear.
The A50 Gen 4 base station (model no. BASE- A50 Gen4) and headset rely on firmware to manage:
Logitech (owner of Astro) periodically releases firmware to fix bugs, improve compatibility (e.g., PS5, Xbox Series X), and address sync failures.
Before updating, perform a hard reset on the headset: